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SaaS is a method of software delivery that allows data to be accessed from any device with an internet connection and a web browser. In this web-based model, software vendors host and maintain the servers, databases, and the code that makes up an application.

Software-as-a-Service (SaaS)—also known as cloud based software—is now mainstream. Almost half (48%) of respondents in Gartner’s 2021 Emerging Technology Product Leader Survey who are putting funds toward data and analytics selected cloud based software as one of their top three areas of emerging technology investment.

The major disadvantage of SaaS applications is that they ordinarily require an internet connection to function. However, the increasing wide availability of broadband deals and high-speed phone networks such as 5G makes this less of an issue. Additionally, some SaaS applications have an offline mode that allows basic functionality.

SaaS Characteristics

  1. Multitenant Architecture
  2. Easy Customisation
  3. Better Access
  4. SaaS Harnesses the Consumer Web